This Privacy Policy describes how Apes Audio (referred to as “we”, “our”, and “us”) uses and discloses the information that we collect from you when you visit www.apesaudio.com (“Site”), or use products, applications, or services that reference this Privacy Policy (collectively, the “Services”). Our Services are diverse, so additional policies may apply in certain cases, which will be available with the relevant Services. These additional policies become part of your agreement with us when you use those Services.

For the purposes of applicable EU data protection laws and unless otherwise stated, Apes Audio is the data controller and is responsible for the collection and use of your Personal Data. This Privacy Policy is incorporated into the Terms of Use. Please read both documents carefully, as they contain important information about your use of the Services. If you do not understand our Privacy Policy or our Terms of Use, please contact us using the information below.

Key Definitions

  • “Aggregate Information” is information that has been combined with information about other users and analyzed or evaluated as a whole, such that no specific individual may be reasonably identified. For example, Aggregate Information may include a statement that says “50% of our users have used the mobile app in the last month”.

  • “Cookies” are text files, typically small in size, that are placed on your computer by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

  • “Personal Data” is any information that can be used to identify you, either alone or in combination with other information. Personal Data does not include Aggregate Information or other anonymized information (including metadata) collected by Apes Audio that cannot be used to identify you, even if such information was derived from your Personal Data.

  • “Usage Data” is information about how you use the Services, such as your browser type, domains, page views, duration, and information about the device you use to access the Services.

  • “Web Beacons” (also known as “Clear GIFs” and “Pixel Tags”) are small bits of code embedded in web pages or in emails that are used to monitor the behavior of a website user or recipient of an email.

Collecting and Using Your Personal Data

We collect Personal Data when you buy products on the Site and when we conduct marketing activities, gather feedback, provide customer support, and run our business operations. The Personal Data we collect varies based on whether you are using the Site, products sold on the Site (“Products”), or other Services.

For the information that you provide to us during sign-up or when you set up your account or profile, the information we collect may include your name, email address, telephone number, gender, date of birth, the country where you reside, and other information that may help us better provide the services to you.

We may also collect information from your use of our Service, such as how you use a particular Service. This information includes:

  • Device-specific information. We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information).
  • Log information. When you use our Services, we automatically collect and store certain information in server logs, such as Usage Data, usage details, and device event information (e.g., crashes, system activity, hardware settings, browser type, browser language, the date and time of your request, and referral URL).
  • Location information. We may collect and process information about your actual location. We use various technologies to determine location, including IP addresses, GPS, and other sensors.
  • Unique application numbers. Certain Services include a unique application number. This number and information about your installation (e.g., operating system type and application version number) may be sent to us during installation or updates.

We may collect your personal information, such as your name, email address, and phone number, to communicate with you about our products, services, offers, and promotions. We also use this information to personalize and improve your experience on our website.

By providing your personal information to our website, you consent to receive promotional communications (RCS, SMS, WhatsApp, Email) from us. We will only send you marketing messages if you have explicitly opted in or where otherwise permitted by law. If you wish to update your communication preferences, including opting out of receiving promotional communications, you can do so by following the instructions provided in our emails.

Data Collection Technologies

We use Cookies, Web Beacons, and other data collection technologies (together, “Data Collection Technologies”) to provide you with a better experience when you use the Services. Data Collection Technologies help you log onto the Services, remember your settings and preferences, help us keep your information safe and secure, and enable our partners to serve ads for the Products and services, including those targeted to your interests.

While the Data Collection Technologies we use may change from time to time, they generally fall into the following categories:

  • Authentication: We use cookies to verify your account and determine when you’re logged in so we can make it easier for you to access the Services and show you the appropriate experience and features.
  • Security and product integrity: We use cookies to help us keep your account and information safe and secure.
  • Advertising, insights, and measurement: We use cookies to help us show ads for businesses and other organizations to people who may be interested in the Products, services, or causes they promote.
  • Site features and services: We use cookies to enable the functionality that helps us provide the Services and provide you with the best experience possible.
  • Analytics and research: We use Cookies to better understand how people use the website so that we can improve the Services. For example, we partner with Google Analytics, which uses Cookies to track your interactions with our Services.

Sharing Your Personal Data

We may share your information for the reason(s) disclosed to you at the time we collect it, with your consent, as well as in the following ways:

  • At your direction: We will share your information with third parties if and when you direct us to.
  • With our Vendors: We may share your Personal Data with our Vendors as necessary to enable them to provide services to us.
  • With our Partners: We may allow certain third parties, such as manufacturers or device providers, to integrate components of our Services into their own devices or software.
  • For legal purposes: We may share your Personal Data to comply with the law or legal processes, to detect fraud, or to protect the rights and safety of Apes Audio and others.

Your Choices

You have several options concerning your Personal Data:

  • Access, modify, or delete your Personal Data: You can contact us to request access, modification, or deletion of the Personal Data we possess about you.
  • Opt-out of marketing communications: You can opt-out of marketing communications at any time by following the instructions in our emails or contacting us.
  • Managing Cookies and Data Collection Technologies: You have the option to control or limit how we and our vendors use Cookies and other data collection technologies.

Protecting Your Personal Data

We use reasonable organizational and technical security measures designed to preserve the security of your Personal Data, but please note that no data transmitted over the Internet is 100% secure. We cannot guarantee the security of any information you transmit to or from our Services.

Children’s Privacy

We respect the privacy of children. Our Services are not designed for children under 16, and we do not knowingly collect Personal Data from children under 16. If you believe we have collected such information, please contact us, and we will delete it.

Third-Party Links and Services

We provide links to third-party websites, but we are not responsible for their privacy practices. We encourage you to read the privacy policy of any website you visit.

Changes to the Privacy Policy

From time to time, we may modify this Privacy Policy. If we make material changes, we will notify you, and you may need to affirmatively consent to those changes.

Questions and Feedback

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@apesaudio.com